Share de-identified exports
We confirm the exact Booking.com and PMS reports needed. Guest contact and payment data stay out.
Working brand · Australia research pilot
Know which OTA commission charges deserve a second look.
A careful, human-reviewed Booking.com commission check for independent accommodation operators. Clear evidence, practical next steps, and no platform passwords required.
90-day review De-identified exports Human-verified
Commission health check
Review summary
Bookings reviewed284
Needs review7
Potential varianceA$428
High-confidence findingStay value changed after modification
+A$62.40Evidence matched across both supplied exports.
SR
Reviewed by a person
Rules surface the issue. A human checks the evidence.
Purpose-built for smaller accommodation teams using
Booking.com
Little Hotelier
Independent service — no affiliation impliedHow it works
A second set of eyes on every commission line.
Start with exports you already control. We align the records, investigate differences, and return an evidence-led review — not a black-box verdict.
We match and investigate
Each reservation is checked against commission amount, stay value, dates, status, tax treatment and known programme rules.
Receive a clear action list
Every item includes the reason, supporting figures, confidence level and the next action for your team.
What you receive
Evidence your team can actually use.
Findings are separated into matched, needs review and potential discrepancy. We do not label every difference as money owed.
- Commission rate exceptions
- Changed stay values
- Cancellation status mismatches
- No-show fee treatment
- Duplicate commission lines
- Tax and fee calculation bases
SStayRecon
90-day reviewHarbour View Motel
Commission reviewedA$8,420.18
Potential varianceA$428.30
Review items7
BookingFindingConfidenceVariance
#…4271Modified stay value High+A$62.40
#…1183Status mismatch Medium+A$31.20
#…9064Rate exception Medium+A$68.00
Source values reconciledSample data only
Data care
Financial review without handing over the keys.
The first stage collects a basic enquiry only. If your property is invited, we provide separate instructions for one redacted sample CSV.
No account access
We never ask for your Booking.com or PMS password.
Redacted sample only
Invited properties share a sample CSV with direct and linkable identifiers removed.
14-day deletion
Received sample files are removed within 14 days after the pilot review is delivered.
What we do not collect
Guest names, email addresses, phone numbers, postal addresses, card or bank details, virtual card details, original reservation identifiers, free-text guest notes, login credentials or unredacted Booking.com/PMS exports.
Founding property programme
Your first 90-day review is on us.
We are inviting a small group of Australian independent accommodation operators to shape a simpler commission review service.
Founding reviewA$0No card · No payment
- Up to 90 days of Booking.com records
- One property
- Human-verified findings
- 30-minute review call
This is a research-stage pilot. No paid service is offered or payment collected at this stage. We may ask what an ongoing review would be worth to your property.
Limited pilot places
Tell us about your property
Submit once on this page — no separate email or file upload.
Questions, answered
Designed to start small and stay clear.
Still deciding if the pilot is right for your property? These are the boundaries we use today.
Start with clarity
Join the founding pilot